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Standard Delivery Time
If
merchandise is in stock you can expect to receive your item(s) in 5-7
business days. Otherwise, standard shipping time will be 2-4 weeks.
For retail shipping calculations add the following:
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Location
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Method
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Rule Details
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Inside United States
(Any State)
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Any Method
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| AMOUNT |
ADD |
| 0 to 25.00 |
4.95 |
| 25.01 to 50.00 |
6.95 |
| 50.01 to 75.00 |
8.95 |
| 75.01 to 100.00 |
10.95 |
| 100.00 to 150.00 |
12.95 |
| 150.01 to 200.00 |
13.95 |
| 200.01 to 250.00 |
15.95 |
| 250.01 up.. |
16.95 |
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The following is a list of our current delivery methods: FedEx, DHL, UPS and USPS.
Sugarbears Return Policy
Sugarbears
wants to ensure that you are completely satisfied with your purchase.
If you are not completely satisfied with your purchase we will gladly
take back or exchange your merchandise. Simply return the items within
30 days in its original and unused condition for a FULL MERCHANDISE
EXCHANGE or STORE CREDIT.
Return Instructions
Please
include a note (preferably on the packing slip), with RETURN or
EXCHANGE written on it. If you would like to exchange the item, please
let us know what you would like to exchange the merchandise for.
Ship the unused item and note to the following address:
Sugarbears Pampered Pets
Attn: Returns
745 E. Joyce Blvd. Suite 109
Fayetteville, AR., 72703
We are not responsible for any returned packages lost in shipping. Please use delivery conformation for tracking purposes.
Please note: We are not responsible for any damage that is caused by
your dog to any of the merchandise. We cannot honor refunds or
exchanges for any merchandise that has been used, or is not in its
original new condition. There will be a 20% restocking fee if it is not
tagged and in its original packaging.
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